Frequently Asked Questions
Quick answers about our service categories, delivery process, timelines, pricing, security, and ongoing support. If you don’t see your question, reach out — we’ll reply with a clear recommendation.
General FAQs
How do we get started with your services?
You can get started by contacting us through the website. We’ll schedule a free consultation to understand your needs and next steps.
How do you price your services?
Pricing depends on project scope, complexity, and timeline. We provide transparent, detailed estimates before starting any engagement.
Do you offer free consultations?
Yes. Initial consultations are free and help us understand your goals and recommend the best approach.
How do you communicate during a project?
We provide regular updates through meetings, reports, and collaboration tools to ensure transparency throughout the project lifecycle.
Service Categories
How do you determine which service category is right for my business?
We start with a discovery session to understand your business goals, technical challenges, and growth plans. Based on this, we recommend the most suitable service category or a combination of services.
Can I combine Enterprise, AI, and Cloud services in one project?
Yes. Most of our engagements are cross-functional. We often deliver enterprise solutions powered by AI and hosted on secure cloud infrastructure for maximum scalability and performance.
Do you customize services or offer fixed packages?
All our services are fully customized. We don’t use one-size-fits-all packages because every business has unique requirements, systems, and goals.
Do you work with startups as well as large enterprises?
Yes. We work with startups, SMEs, and enterprises. Our solutions are designed to scale as your business grows.
AI Development Services
Do I need large amounts of data to implement AI?
Not always. We assess your existing data and can help with data collection, enrichment, or model selection that works even with limited datasets.
How do you ensure AI solutions are ethical and secure?
We follow responsible AI practices, including data privacy, bias mitigation, explainability, and compliance with applicable regulations.
Can AI integrate with our existing systems?
Yes. Our AI solutions are designed to integrate seamlessly with your current software, APIs, and workflows.
How long does it take to build an AI solution?
Timelines vary based on complexity, but most AI projects take between 6 to 16 weeks from discovery to deployment.
What AI services does SBO Technologies provide?
We build AI solutions across the lifecycle—use-case discovery, data readiness, model development, LLM/RAG applications, MLOps, evaluation, and production deployment.
Can you integrate AI into an existing enterprise system?
Yes. We integrate AI into your current products and workflows via secure APIs, event-driven pipelines, and governance-friendly deployment patterns—so teams can adopt AI without rewriting the whole system.
Do you help with AI project planning and delivery?
Yes. We run structured discovery to validate ROI, define success metrics, choose the right approach (build vs. buy), and ship in measurable phases—from prototype to production.
How do you handle data privacy and security for AI solutions?
We design for privacy and compliance: least-privilege access, encryption in transit/at rest, audit logging, redaction where needed, and options for private/VPC deployments and model/provider controls.
Enterprise Services
What industries do you specialize in?
We serve industries including technology, finance, healthcare, logistics, retail, and professional services. Our enterprise solutions are adaptable across industries.
Can you modernize legacy systems without disrupting operations?
Yes. We use phased modernization strategies that allow systems to remain operational while upgrades and migrations are performed safely.
Do you provide long-term support and maintenance?
Yes. We offer ongoing support, performance monitoring, and continuous improvement after deployment.
What is your typical project process?
Our process includes discovery, planning, design, development, testing, deployment, and post-launch support.
Can you work with our internal team?
Yes. We collaborate closely with in-house teams and can integrate into your existing workflows.
Do you offer fixed-price or time-based contracts?
We offer both fixed-price and time-and-materials engagement models depending on project requirements.
How do you manage large-scale deployments?
We use structured project governance, automation where possible, and proven delivery frameworks to ensure reliability and predictable outcomes.
How do your enterprise solutions support long-term scalability?
Our enterprise solutions are built with scalability in mind, using modular architectures, cloud-ready infrastructure, and performance optimization practices that allow systems to grow seamlessly as business demands increase.
Cloud & Infrastructure Services
Which cloud platforms do you support?
We support AWS, Microsoft Azure, and Google Cloud, and we can also work with hybrid and multi-cloud setups depending on compliance, latency, and cost requirements.
Is cloud migration secure?
Yes. Security is a core focus. We follow best practices for encryption, access control, compliance, and disaster recovery.
Can you help optimize cloud costs?
Absolutely. We analyze usage, eliminate waste, and implement cost-optimization strategies to reduce cloud spend.
Do you provide DevOps and automation services?
Yes. We implement CI/CD pipelines, infrastructure as code, and automated monitoring to improve deployment speed and reliability.
What does Cloud & Infrastructure Services include?
Cloud & Infrastructure covers architecture, migration, containerization, DevOps, security hardening, monitoring/observability, cost optimization, and reliability engineering.
Can you set up CI/CD pipelines and monitoring?
Yes. We implement CI/CD with automated testing and deployments, plus monitoring, logging, and alerting—so releases are faster and incidents are easier to detect and resolve.
Do you provide ongoing infrastructure management?
Yes. We offer managed services for patching, upgrades, incident response, backup and disaster recovery, performance tuning, and continuous cost and security optimization.
Security, Compliance & Trust
How do you ensure data confidentiality?
We follow strict security protocols, sign NDAs when required, and comply with industry-standard data protection practices.
Are your solutions compliant with regulations?
We design solutions with compliance in mind, including GDPR, data protection laws, and industry-specific regulations where applicable.
Who owns the intellectual property?
Once the project is completed and paid for, the intellectual property belongs entirely to the client.
Engagement & Delivery
What engagement models do you offer?
We offer fixed-scope/fixed-price, time-and-materials, and dedicated team models depending on your requirements and delivery preferences.
Can you take over an existing project?
Yes. We can start with a technical audit, stabilize delivery, and continue improvements with clear documentation and milestones.
Do you provide documentation and knowledge transfer?
Yes. We provide documentation, handover sessions, and support to ensure your team can confidently operate and evolve the solution.
Other
Still have questions or unique requirements?
If your question isn’t listed here, feel free to contact us. Our team will be happy to provide personalized answers.
Still have questions?
Tell us what you’re building and what constraints you’re working with — we’ll suggest a practical path forward.